You are welcome to access our site without disclosing your personal data. We collect personal information from visitors to this website through the use of online forms and every time you email us your details or call us.
The information we collect about you may include; your name, email address, address, phone number, IP address, location, company name, sex, age, your chosen internet browser and service provider, and device plus any information you supply voluntarily.
We will only use any personal information you send us for the purposes of dealing with your enquiries and requests. We collect additional information automatically about your visit to our web site to improve our online service.
Why we need your data
We collect information about you to; fulfill your request e.g. if you fill out a ‘request a callback’ form we use this information to contact you directly, process your order, manage your account and, if you agree, to email you about other products, services, and information we think may be of interest to you. We may also contact you directly to follow up on the service and user experience we provide. If Walking Tour Guide is ever sold to another company your contact information will be passed on to this new party.
We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.
How long will we store your data?
If Walking Tour Guide provides any paid for products or services to you, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
Who is collecting your information?
When you are on the site and are asked for personal information, you are sharing that information with www.walkingtourguide.co.uk unless stated otherwise.
With whom does Walking Tour Guide share your information?
We will only disclose your personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf.
We collect log file information from all our visitors to the www.walkingtourguide.co.uk site. Log files automatically record website usage and information such as the time, date, IP address, HTTP status and bytes sent and received. We use this information to improve our online service and to make changes to the layout of the site and to the information on it, based on the way visitors move around it. We only use log files to record visitors’ use of the site on an anonymous basis (so that individuals are not identified).
You can ask us whether we are keeping personal data about you by writing to :
The Data Officer, Walking Tour Guide, 67 Tylecroft Rd, London SW16 4BL
Or by sending an email to firstname.lastname@example.org
Once we have received your request we will respond within 21 days. We do everything we can to keep the information we have about you accurate and up to date. If, however, you find errors or inaccuracies in your data or do not feel like we should hold any information about you, we will erase, complete or amend that information upon request.
If you have any requests concerning your personal information or any queries with regard to these practices please contact us by email at email@example.com or write to us at The Data Officer, Walking Tour Guide, 67 Tylecroft Rd, London SW16 4BL.
What happens when you link to another site?
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Walking Tour Guide site and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way. Please note that your internet service provider is required by law to retain the details of all visitors to this site for a period of 12 months.
A cookie is a small file which is placed on your hard drive when you visit our website. We use information from cookies for purposes which may include:
- Identifying returning users, registrants and subscribers
- Eliminating the need for returning users to re-enter their login details
- Enabling you to move more easily around our sites and applications
- Tracking your use of our sites to better develop our sites and applications in accordance with your requirements
- Building up an anonymous profile based on your browsing patterns across our sites, applications and third party websites, which enables us to make advertisements and content available to you that is more relevant to your interests
You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete them, any settings such as your stored username and password will have to be reset when you next log in.
You will be able to use our websites and applications even if your browser is not set to accept cookies. However, certain features and content may not be available to you and you will have to log in every time you visit.